Refund policy

Thank you for shopping with Taplink. We want you to be satisfied with your purchase. Please review our Return & Refund Policy below.

Returns

We accept return requests within 14 days of delivery for eligible items.

To qualify for a return, the item must:

We reserve the right to refuse returns that do not meet these requirements.

The following items are not eligible for return:

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be issued to the original payment method within 5–10 business days.

Processing times may vary depending on your bank, credit card provider, or payment processor.

If your product arrives damaged or defective, please contact us within 7 days of delivery.

To help us resolve the issue quickly, include:

If approved, we may provide a replacement, store credit, or refund at our discretion.

If you receive the wrong item, please contact us within 7 days of delivery. We will work with you to correct the issue as quickly as possible.

Customers are responsible for return shipping costs unless:

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned packages.

Orders may be canceled before they have been processed or shipped.

Once an order has entered production, customization, or shipping, cancellation requests may not be possible.

For return or refund inquiries, please contact:

Taplink
Email: support@usetaplink.ca
Website: usetaplink.ca

By placing an order with Taplink, you agree to this Return & Refund Policy.